Rules of Procedure

This hotel is not responsible for valuables left in the rooms, however, it does provide individual safes installed in the apartments.

Use the “Do Not Disturb” or “Please fix this room” card so that we can serve you. Do not walk around the hotel in a wet bathing suit, in this case always use the bather's concierge.

Avoid any noise in the apartment area after 22 pm. The laundry service with clothes delivered until 00 noon with a return request for the same day will be delivered until 12:00 pm with an increase of 20% over the list prices.

We ask that you fill in the laundry list in your closet and request governance.

Any and all damage caused by the guest will be charged to your account.  Always circulate with the Consumption Card, which is personal and non-transferable, whose use and custody is the sole responsibility of the guest. The services will only be provided after the presentation of the same, this measure is to avoid mistakes in the release of consumer bills in apartments and its loss must be immediately reported to the reception.

The departure time of the apartments is always at 12:00. If you need to extend your stay until 18 pm, an additional fee of 00% will be charged over the daily rate. After that time, the full night will be charged.  We remind you that any change in the departure date must be communicated and verified with the reception, since the change will be subject to our availability of apartments.

 The hotel is not responsible for damage to the vehicle or valuables left in them. We recommend that you request the bill at the reception 15 minutes in advance to facilitate your departure. Please return the key to reception at the exit of the hotel.

Apartment Storage

Dear Guest,

To ensure greater security of cleaning procedures, we will clean your apartment every day. The service turn down is temporarily suspended.

If you have a preference for daily housekeeping, please schedule the service through Guest Service, extension 9.

Restaurants

* If the guest has dinner included in the daily rate, they will be entitled to a credit of R $ 50,00 per adult to use in one of our a la carte restaurants, upon reservation through extension 9.

The versatility of the menus, the richness of details and the impeccable five-star service make Casa Grande Hotel Resort & Spa's gastronomy one of its most appreciated differentials.

With 4 restaurants at its disposal, guests enjoy different flavors, ranging from traditional Brazilian spices to contemporary features of curious Thai cuisine.

Atlantic Seafood 

With a privileged terrace overlooking the Enseada beach, the Atlântico Frutos do Mar restaurant offers the freshest fish, prepared with various utensils and cooking methods that highlight and enhance the flavors and aromas of the dishes.

Access the menu at:http://menudigital.info/atlantico/

Daily: 12h to 16h and 19h to 22h

Ground floor

ภาษาไทย

Located on the sands of Praia da Enseada and with panoramic views of the sea, the Thai Restaurant, recognized as a unique option of Thai cuisine, including by Veja Comer & Beber and awarded with Certificate of Excellence by TripAdvisor, has its style printed in an exotic themed decoration and on its menu, with the re-reading of Southeast Asian cuisine, in addition to the traditional classics. A complete menu of exclusive Thai Tapas completes the gastronomic experience.

Access the menu at: http://menudigital.info/thai/

Fridays and Saturdays: 19 pm - 00 am

Deck Beach

rich village

In an elegant and intimate setting, with a fireplace and terrace overlooking the pool, the Vila Rica Restaurant, led by Executive Chef Michel Magano, presents a menu with traditional recipes, exploring the gastronomy of different regions of Italy.

Fridays and Saturdays: 19 pm - 00 am

1 Floor

Colonial Cafe

In a casual atmosphere with a terrace facing the pool, Colonial Café welcomes guests and visitors with a wide variety of light dishes, snacks, pasta and desserts. The menu also features healthy, gluten-free recipe options, such as Salmon Steak in Orange sauce, without lactose, such as Tagliatelle with Fresh Shrimp and Asparagus and even vegetarians, such as Burrata in Arugula Bed and Black Olives.

Access the menu at: http://menudigital.info/colonialcafe/

Daily: 10: 00h to 00h

Ground floor

Pool

All outdoor pools are heated. The main pool at Casa Grande Hotel Resort & Spa is probably its biggest and most well-known postcard. With air-conditioned waters, it is surrounded by charming palm trees and flanked by large gardens with hammocks and rest areas.

While enjoying the sun and the water, guests have at their disposal all the different services of the Pool Bar, with exclusive treats. And the hotel also offers two swimming pools in the area for children, with games and games accompanied by a team of monitors.

Spasissimo has a heated infinity pool - scheduled and charged access.

Main and Children's Pool: 9h at 18h.

Spa Pool: 8 pm - 21 am

Beaches

Exclusive bar service for drinks and snacks with panoramic views of Praia da Enseada.

Towels, chairs and umbrellas are available for your convenience.

Business Hours: 10 pm - 17 am

Children's House

A space aimed at leisure and fun for children and youth. With 1.500m², the space offers an exclusive swimming pool for children, a biribol pool, a 250m² covered lounge for games and toys, a mini golf course, a playground, in addition to our large garden where big games take place.

Our daily schedule is specially designed to safely provide unforgettable moments for children and tranquility for parents.

The kids at Casa da Criança are divided into two groups: The lollipops (03 to 06 years old) and Os Gigantes (07 to 12 years old), who during the day participate in targeted and monitored activities according to the age group.

Children under 03 years old can participate in activities accompanied by parents or babysitters.

 Business Hours: 09 pm - 21 am

SPA

 Spasissimo is a place for you to live experiences that renew and awaken your essence, in a sophisticated and high quality environment. It promotes everything from relaxation to pain and tension relief, facial and body aesthetics with treatment to reduce measures and a complete beauty salon. 

Scheduling: 389

Business Hours: 08 pm - 21 am

Leisure - Multisport courts and Mini Golf

Multisport courts

In the multisport court of Casa Grande Hotel Resort & Spa, adults and children meet in the most diverse ball games, usually played with the simple aim of having fun.

For professional or amateur tennis players, the fast tennis courts are close to the Spasíssimo, inviting you to a double or single game, under the pleasant sound of the sea. For added convenience, guests can rent rackets and balls at the hotel reception.

Hours of Operation: 09h at 21h

Mini Golf

Equipment is available at Casa da Criança

Business Hours: 09 pm - 18 am

Academy

Business Hours: 08 pm - 20 am

Location: next to the Imperial Hall, next to the central pool,

TV channels

Laundry

 For laundry service, please call Guest Service - Extension 9.

Beach Bar

Exclusive bar service for drinks and snacks with panoramic views of Praia da Enseada.

Opening Hours: 10am to 17pm

Pool Bar

Business Hours: 9h at 18h.

Lobby Bar

Business Hours: 10 pm - 01 am

rich village

Fridays and Saturdays: 19 pm - 23 am

Sushi Bar Menu

Tuesday to Sunday: 18h at 00h.